Support
How can we help?
Questions, bug reports and ideas are all welcome. Please don’t send bank statements or other financial details.
Email us
moneypulse.support@gmail.com
We usually reply within a few days.
From the app
Settings › Send feedback
Write to us without leaving MoneyPulse.
Getting started
Where is my data stored?
On your iPhone. Only trips you choose to share, and your sign-in name and email if you sign in, are stored online. See the privacy policy.
Can I send a statement straight from my bank’s app?
Yes. Open the statement in your bank’s app or in Files, tap Share, then MoneyPulse (look under More if you don’t see it). It opens straight into the import review.
What counts as the free monthly import?
One CSV file a month covering up to 31 days of transactions (one month’s statement). Undoing that import gives it back.
How do I move to a new iPhone?
In Settings › Backup, tap Back up now and save the file somewhere you can reach, like iCloud Drive. On the new iPhone, install MoneyPulse and use Restore.
MoneyPulse Pro
What’s free, and what’s in Pro?
Every feature is free for 90 days from your first launch, with no card needed. After that, subscribe to MoneyPulse Pro (monthly or yearly) or keep using the free plan: adding expenses and income, monthly insights, accounts, backups, up to 3 budgets a month, one statement import a month, and joining friends’ shared trips.
Pro adds PDF and photo statement import, receipt scanning with item and gas prices, trips, unlimited budgets, savings goals, recurring bills, widgets, Face ID lock, auto backup and tax export. Anything you created during the trial is kept, and Pro features unlock again when you subscribe. See pricing.
How do I restore my subscription?
In Settings › Account › Restore purchases, signed in with the Apple ID you subscribed with.
How do I cancel?
In your iPhone’s Settings app: your name › Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.
Privacy and your account
How do I turn off crash reports or usage statistics?
In Settings › Privacy & security, turn off Share crash reports or Share usage statistics. Both are anonymous; see the privacy policy.
How do I delete my account?
In Settings › Account › Delete account. This removes your sign-in and shared-trip data; your data on the iPhone stays. Details are on the account deletion page.